Frequently Asked Questions About Vinci
Learn how Vinci helps you get real world tasks done, from everyday errands and deliveries to rides, shopping and more.
Getting Started
Vinci is an AI powered platform for getting real world tasks done. You describe what you need in plain language, and Vinci helps understand the request, plan the work and connect it with a suitable task partner for execution.
“Get Anything Done” is Vinci’s core promise. If something is legal, practical and needs to happen outside your home, you can describe it to Vinci and let Vinci help coordinate the task.
You can ask Vinci for many everyday tasks that require someone to do something in the real world, including rides, food and deliveries, shopping, errands, bookings, queues, document related errands and other location based tasks.
No. You do not need to pick a category or find the right words. Describe what you need in plain language and Vinci works out what has to happen and who can do it.
You tell Vinci what you need in plain language. Vinci understands the request, works out what needs to happen, and helps match the task with a suitable task partner. The partner then carries out the task in the real world.
Vinci is available through its mobile experience. LetsVinci.com is the official website where you can learn how Vinci works, join the waitlist and apply to become a task partner.
Tasks & Services
Vinci is designed for real world tasks that require physical execution. This can include rides, food and deliveries, shopping, errands, bookings, queues and other location based requests.
Yes. Rides are one type of real world task that Vinci can help coordinate, subject to availability in your location.
Yes. Food orders, pickups and deliveries can be handled as real world tasks, depending on availability and the specific request.
Yes. You can describe a shopping or errand request in plain language, and Vinci can help coordinate the task with a suitable task partner.
Yes. The categories are examples, not a limit. If a task is legal, practical and happens outside your door, you can describe it and Vinci will try to coordinate it.
Yes. You can apply to become a Vinci task partner. Partners keep 100% of what they earn on a task because Vinci does not take a commission. What you earn depends on the tasks you take and the hours you work.
Vinci is designed to help with practical outdoor tasks such as bookings, queues and other errands where someone needs to act on your behalf, subject to the task being legal and feasible.
People & Safety
A verified Vinci task partner carries out the physical part of the task. Vinci helps coordinate the request and match it with an appropriate partner.
Vinci works with task partners who are required to meet Vinci’s applicable verification and onboarding requirements before carrying out tasks.
Task tracking and updates depend on the type of task and the features available for that task.
If there is an issue with a task, Vinci’s support and resolution process can be used to address the situation. Specific resolution options depend on the nature of the task.
Pricing & Payments
The price depends on the task, location, requirements, distance, time and other factors involved in completing it. Vinci shows the applicable price before the task is confirmed.
Vinci’s partner model is designed so that task partners keep 100% of their task earnings, subject to the applicable terms and conditions.
Payment timing depends on the task and the payment method available for that request. The applicable payment information is shown during the task flow.
Cancellation depends on the task’s status and the terms applicable to that request. Any applicable cancellation charges or restrictions are shown where relevant.
Availability
Vinci is being introduced market by market. Availability depends on your location, the type of task and the current availability of task partners.
Not yet. Vinci is expanding gradually, and some tasks or locations may not be available yet.
You can join the waitlist through LetsVinci.com. When Vinci becomes available for your location or the relevant service, you can receive updates about access.
About Vinci
Vinci was founded by Avnish, Cofounder and CEO, and Harshit, Cofounder and COO. The company began building Vinci in November 2025.
Zettio Vinci Pvt. Ltd. is the registered legal entity behind Vinci, incorporated in New Delhi, India.
LetsVinci is the brand and domain used by Vinci. LetsVinci.com is Vinci’s official website.
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